OK, your brand new body has broken down on a gravel road in the middle of nowhere. We understand that you will not be particularly happy. We’re not either. But there is a solution to every problem.

If you’re near Laxå or Örebro, you can drop in and we’ll take a look at your rig and rectify any warranty issues immediately. It’s that simple.

If you are unfortunate enough to be a long way from us:

1. Call
Contact our service team or a suitable workshop to rectify the problem.

2. Report
Download and fill in our complaints report.

3. Send
E-mail the completed report to

4. Evaluation
We will go through the information and come to a decision on compensation.

Repairs by a third party

If you have helped a driver with a repair that ought to be covered by the warranty from LAXO, please download our writable complaints report in Word format. Fill in the report and send it to as soon as possible. Based on this document, we will come to a decision on any compensation for work and spare parts.